Yes — you can cancel your order as long as it hasn’t been shipped yet.
Please contact us with your order number via the form or at info@maxxus.de.
Once you’ve received a shipping confirmation, cancellation is no longer possible. However, you can simply refuse the delivery — the package will be automatically returned to us. Just let us know so we can monitor the return and process your refund accordingly.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article